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Widespread technology issues affecting some banking services

July 19, 2024

We are aware of widespread global technology issues impacting third-party suppliers’ service to IMB currently affecting real-time payments.

Other transactions, such as transfers between IMB Accounts, Pay Anyone, Pay BPAY, and card transactions, including Digital Wallets, are not currently impacted. You may experience system slowness or periodic service interruptions in our Mobile Banking App and Internet Banking. If you do, please try again later.

We will keep you updated on the issue and advise when services return to normal.

In the meantime, we’re working hard with third party technology suppliers to minimise the impacts to our members.

The IMB Bank team. 

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