IMB Mobile App

With all the functionality you need day to day and all of the security you would expect from Internet Banking, banking on your mobile device is even easier.

What’s new?

A smarter, simpler, more secure way to do your online banking. Future-facing and feature packed it comes with biometric ID, secure in-app messaging, easy payment manager, real-time payments in app, multi-sign transaction security, instant service updates and loan redraws from your phone.

New card management options

Improved banking alert options - personalise the notifications you want to receive via SMS or email.

New payment limit options - reduce or increase your payment limits to suit you.1

Easy personal details updates

Mobile App Features

Other features you'll love

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Biometric ID

Face ID and Touch ID for easier, faster, and more secure log in. You’ll find it hard to keep your eyes off, or your fingers.

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Secure in-app messaging

Message us within the App, and we’ll respond without you needing to stay logged in. With push notifications enabled in the App, you’ll be notified when we respond.

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Redraw on your loan

If you have a loan with a redraw facility, you can redraw from your loan fee-free (minimum redraw $500).

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Multi-sign transaction security

For businesses or accounts that need multi-person authorisations. Set up and authorise payees and payments in the App for faster, easier payment management on the go.

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Pay ID and real time payments

Set up Pay ID with your phone number or email address linked to your nominated account. Now you can pay, or be paid, in seconds. Easy.

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Easy payment manager

Do the lot. Set up new payees and authorise payments in-app including two-to-sign transactions. Payment requests flash up on your payment home screen, so you never miss an alert. You’re in charge.

Bank easy.
Wherever, whenever.

Rated 4.5+ on Google Play and Apple Store.

How to get started using the App

If you're registered for IMB Internet Banking, you can:

  1. Download the App on Google Play or the Apple Store
  2. Tap “Register” on the Welcome Menu screen.
  3. Read and acknowledge your agreement with the Terms and Conditions.
  4. The registration screen will be displayed.
  5. Enter your IMB member number and your IMB Internet Banking Password and tap “Continue”.
  6. You will be sent a one-time security code via SMS to your registered mobile number. Enter the security code and tap “Continue”.
  7. Create and confirm a 4-digit PIN to use for the mobile banking app (your App PIN).

Not registered for internet banking?

Enjoy flexible banking with 24/7 access to your accounts via IMB Internet Banking and Mobile App.

Important documents

Internet Banking Terms & Conditions

IMB Internet & Mobile Banking Registration Form

Mobile Banking App Terms and Conditions

Member Guide to Transaction Banking – Product Disclosure Statement

Frequently asked questions

What products are available to share in Open Banking?

Where can I find my account balances?

How do I activate my card with Apple Pay?

What type of IMB home loans can have a Family Guarantee?

What is a Family Guarantee on a Home Loan?

Need support?

Contact us

Get in touch with one of our Australia-based team.

Locate us

Our friendly branch staff are looking forward to helping you achieve your financial goals.

Improving your mobile app experience

Help us give you the best banking at your fingertips, with your fingertips.

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Having an issue with our app?

Sometimes things don't go as planned. If you've experienced issues, please help us improve by providing feedback.

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How can we improve?

We want to hear from our members about what we can do to give the best mobile app experience. If you have ideas, please let us know

Your security, our priority

Security is a fundamental right for our customers, and we hold it as one of our core values.

why us

IMB Bank is one of the most enduring financial institutions in the country, helping people achieve their financial goals for over 140 years.

Find out more

Important Information

General
You should consider the Product Disclosure Statement before making a decision about IMB products and facilities. Target Market Determinations available here. Fees and charges may apply, see the PDS – Fees, Charges and Limits for more details. Information current at date of appearance and subject to change.

Features
1. Daily limits apply.

Face ID and Touch ID are trademarks of Apple Inc.; registered in the US and other countries. App Store is a service mark of Apple Inc.; registered in the US and other countries. Google Play is a trademark of Google LLC.