PayTo

When online shopping, paying a bill or setting up a new payment, choose the PayTo option at participating merchants and complete the transaction using either your PayID or BSB/Account Number.

Once the PayTo agreement is processed and received by IMB, it will become visible in your Internet Banking under the Pay menu by selecting PayTo and you can review and authorise (or decline) the PayTo agreement in Internet Banking. If you approve the PayTo agreement, you will see this PayTo agreement under the “Pay” menu in Internet Banking where you can then view, manage or cancel your future payments and see when they are due to be debited. Easy.

‍You should carefully check your PayTo agreements before authorising. It is important to read the PayTo agreement before you authorise any agreement, so you know what you’re agreeing to. After you have authorised a PayTo agreement, the merchant can immediately start debiting your linked account according to the terms you have agreed to.

If you are not happy with the PayTo agreement, you should not authorise it. You may wish to decline the PayTo agreement and speak with the merchant involved.

Before you pause or cancel a PayTo agreement before it is scheduled to end, you should consider whether there are any contractual obligations that require you to continue paying the merchant. If you pause or cancel a PayTo agreement, the merchant will no longer be able to debit your account and may be notified of any missed payments or cancellation of the PayTo agreement.