It's easy
Simply add your eligible IMB Visa Debit Card to your Samsung smartphone or smartwatch using the Samsung Pay, or Gear Manager app.
It's convenient
Add your favourite loyalty cards to slim down your wallet and capture your loyalty points at the checkout.
It's secure
Every payment is authenticated by your fingerprint or device passcode, and your card details aren’t shared with the vendor.
For more information visit samsung.com/au/apps/samsungpay
Visit samsung.com/au/apps/samsungpay for full list of eligible devices.
Yes, if you had enabled Samsung Pay prior to your plastic card being lost or stolen, your digital card will continue to work.*
You need to contact IMB when you discover that your plastic card has been lost or stolen and request a replacement Visa Debit card.
Samsung Pay will continue to work on your device even after you have received and activated your new plastic card. You will not be required to update any details on your existing digital cards
*If you contact IMB after hours to report your plastic card as lost or stolen, your Samsung Pay card will be temporarily suspended until IMB can contact you on the next business day. Alternatively you can contact IMB on 133 462 between 8am-8pm AEST Mon-Fri, or 8am-4pm AEST Sat.
Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd.
You can use the Find My Mobile website to remotely lock the device and disable the use of the Samsung Pay function. You should also contact IMB on 133 462 to ensure all necessary steps have been actioned.
Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd.
To delete your card directly from your device:
1. Open Samsung Pay on your phone
2. Touch Wallet, and then touch Payment Cards
3. Touch the card you want to remove, and then touch More Options > Delete Card
4. Select your reason for deletion and then touch DELETE
5. Verify with your PIN or Biometrics (i.e. fingerprint)
To delete your card remotely using a PC:
1. Visit findmymobile.samsung.com on your computer
2. Enter your email address and password to sign in
3. Click Wipe Samsung Pay in the left navigation sidebar
4. Enter your Samsung account password and click Wipe Samsung Pay
Alternatively, you can contact IMB on 133 462 to delete your Samsung Pay card.
View more information on how to manage the cards that you use with Samsung Pay.
Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd.
In the event that you misplace your device, your payment information is not accessible without your Samsung Pay verification (fingerprint, passcode etc). However, you can suspend your card from Samsung Pay with these steps;
1. Log into findmymobile.samsung.com
2. Select “Lock Samsung Pay” in the left navigation sidebar. Confirm Lock Samsung Pay.
To unlock Samsung Pay and resume your digital cards simply click on the Samsung Pay app on your device and verify your identity with your fingerprint, passcode etc.
Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd.
Security is a fundamental right for our customers, and we hold it as one of our core values.
General
You should consider the Product Disclosure Statement before making a decision about IMB products and facilities. Target Market Determination available here. Fees and charges may apply, see the PDS – Fees, Charges and Limits for more details. Information current at date of appearance and subject to change.
Features
Samsung, Samsung Pay, Galaxy S8 or Galaxy S8+ are trademarks or registered trademarks of Samsung Electronics Co., Ltd.