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Remote access scams 

February 29, 2024

With more people now working from home, the likelihood that you may become the victim of a Remote Access Scam (also known as Technical Support Scam) has dramatically risen.

How it works

In most scenarios, a scammer may contact you directly to deceive you into giving them access to your device and personal data over the phone, through email or text or through pop-ups and chat functions on the internet.

What to look for

Scammers usually pose as someone from a well-known and reputable organisation, such as your bank, a telecommunications provider, a government agency or even the police. They often play on their position of trust or may use fear and intimidation tactics to obtain your co-operation.

Remember: Never…

Give a stranger or unsolicited contact remote access to your computer and if ever concerned about the legitimacy of the caller, validate the call by looking up the organisation’s official website and calling the organisation’s advertised number.

Important Information

Your security, our priority

Security is a fundamental right for our customers, and we hold it as one of our core values.

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